Terms of service
1. Terms
These Terms of Service (“Terms”) govern the provision of transportation and logistics services (“Services”) by A-Z Trucking and Logistics, LLC (“Company,” “we,” “us,” or “our”) to any client, shipper, broker, or consignee (“Client,” “you,” or “your”).
By engaging our Services, you acknowledge and agree to be bound by these Terms. If you do not agree to these Terms, you must refrain from utilizing our services and/or website.
2. Scope of Services
The Company provides transportation and logistics services including, but not limited to, final-mile delivery, regional less-than-truckload (LTL) hauling, and white glove service.
All freight must be adequately packaged, labeled, and prepared for transportation at the time of pickup. Any requests for specialized services, such as white glove delivery, must be made at the time of booking and may incur additional charges.
3. Rates, Quotes, and Payment Terms
3.1 All quotes are provided based on information furnished by the Client. Any deviation in freight specifications, pickup or delivery locations, wait times, or additional services requested may result in rate adjustments.
3.2 Payment is due within thirty (30) calendar days of the invoice date unless otherwise agreed to in writing.
3.3 The Company reserves the right to assess a late payment fee of one and one-half percent (1.5%) per month (18% annually) on any unpaid balance.
3.4 The Client shall be responsible for all costs of collection, including reasonable attorneys' fees, incurred in the event of non-payment.
4. Cancellations and Rescheduling
4.1 Cancellations must be submitted in writing no less than twenty-four (24) hours prior to the scheduled pickup time.
4.2 Cancellations made within twenty-four (24) hours of pickup may be subject to a cancellation fee of up to 70% of the original load fee.
4.3 Rescheduling requests will be accommodated based on truck availability and may result in additional charges or impact delivery timelines.
5. Insurance and Limitation of Liability
5.1 The Company maintains cargo and liability insurance coverage as required by the Federal Motor Carrier Safety Administration (FMCSA).
5.2 Our liability for loss, damage, or delay of freight shall be limited to the extent of our insurance coverage, unless otherwise agreed to in a signed, written agreement.
5.3 High-value, perishable, or fragile shipments must be disclosed at the time of booking. Failure to disclose such conditions may limit liability.
5.4 Under no circumstances shall the Company be liable for consequential, incidental, or punitive damages, including but not limited to lost profits, loss of business opportunities, or loss of goodwill.
6. Client Responsibilities
The Client shall:
Provide complete, accurate shipment information at the time of booking.
Ensure that freight is ready, properly packaged, and safely accessible at the scheduled pickup time.
Confirm that all loading and unloading conditions meet applicable legal and safety requirements.
Failure to comply may result in delays, additional charges, or cancellation of Services.
7. Force Majeure
The Company shall not be liable for delays, damages, or nonperformance due to causes beyond its reasonable control, including but not limited to acts of God, adverse weather, road closures, accidents, labor disputes, equipment failures, or governmental actions.
8. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the State of New Jersey without regard to conflict of law provisions.
Any legal actions arising out of or related to these Terms shall be brought exclusively in the state or federal courts located in New Jersey.
9. Modification of Terms
The Company reserves the right to amend these Terms at any time. Notice of amendments shall be published on the Company’s website. Continued use of our Services following such amendments constitutes acceptance of the revised Terms.
10. Contact Information
For questions regarding these Terms, please contact:
A-Z Trucking and Logistics, LLC
Fair Lawn, New Jersey
Phone: 646.854.4839
Email: info@a-ztruckingandlogistics.com